Wheeler Box Office

Box Office Hours

THE WHEELER BOX OFFICE IS NOW ASPEN SHOW TICKETS!
Selling tickets for the Wheeler is only a portion of our box office business, so we changed our name to reflect our dedication to being the central salesplace for great organizations and venues throughout the Roaring Fork Valley.

Box Office hours are typically 10am to 6pm Monday through Saturday, 10am to 5pm Sunday;
however, midday closures may be scheduled depending on seasonal buying patterns.

Purchasing online is available 24 hours a day, seven days a week.

We are typically open until thirty minutes after the start of a performance.
Performances are intended to start at their designated time.

MasterCard, Visa and American Express accepted.

~ ALL EVENTS, DATES, AND TIMES ARE SUBJECT TO CHANGE WITHOUT NOTICE ~

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Buying Tickets

Purchase tickets online 24 hours a day
or
By phone - (970) 920-5770 locally, or
(866) 449-0464 toll free
during regular business hours
or
Purchase tickets in person at the box office

All web, phone, fax, and mail orders are subject to an additional $4.00 processing fee.

~ NO REFUNDS OR EXCHANGES ... ALL SALES ARE FINAL ~

Tickets held in Will Call will be available for you at the performance venue on the date of the event.
Please go directly to the venue to pick up your tickets.

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FAQ's

Tickets

Are my tickets side by side?
All orchestra level seats are consecutive three-digit numbers, i.e. 101-102-103. In the balcony level, center section tickets are consecutive three digit numbers. Side section tickets skip numbers even though the seating is side by side. Seats on house left are even numbered, i.e. 2-4-6-8. Seats on house right are odd numbered, i.e. 1-3-5-7.

Your tickets are printed on heat sensitive paper. Please DO NOT leave them near a heat source such as direct sunlight or on the dashboard of your car.

Can I replace my tickets if they are lost?
If you lose or forget your tickets, you may have them reprinted at the Box Office on the night of the performance. We ask that you bring identification for your tickets as a safeguard for yourself.

May I get my money back?
All ticket sales are final. There are no refunds or exchanges available.

Special Needs

Do you have wheelchair accommodations?
Yes, the Wheeler Opera House is ADA compliant. If you have a specific disability access need, please tell the box office at the time you purchase tickets.  The Wheeler holds special needs seats as long as possible for our ADA patrons; however, as shows near sell-out these seats are released for general sale, so please plan to purchase your tickets early.

Do you have assistance for hearing impaired patrons?
Assisted listening devices are available at no charge. Speak to an usher or the house manager when you arrive at the theater.

Arriving at the Performance

I'm late, now what do I do?
Please arrive early for performances. Doors generally open one-half hour before show time. All performances are scheduled to begin promptly at the advertised time. According to artist contractual agreements, patrons who arrive late may be seated at the first appropriate opportunity. Please allow extra driving and parking time prior to your event.

Where can I park for a performance at the Wheeler?
There is paid parking on the streets surrounding the Wheeler until 6pm. Be sure you have paid for enough time to cover the time you are in the theater. After 6 pm and on Sunday, parking is free on the streets surrounding the theater. Aspen's covered parking garage is located just four blocks from the Wheeler Opera House on Mill Street.  We highly advise leaving your car at home or at your hotel and taking the RFTA bus service -- it's easy, fast, and free!