Before You Arrive

  • You are permitted to bring small personal items, such as handbags and collapsible umbrellas, which can fit safely under the theater seat; hiking packs, luggage, athletic equipment, etc. are not permitted in the venue.
  • The Wheeler Bar offers limited snacks and a variety of alcoholic and non-alcoholic drinks for purchase that may be taken into the theater. Purchases can be made via cash or credit.
  • Only valid non-expired U.S. IDs or foreign passports are accepted at the Wheeler Bar for the purchase of alcoholic beverages. Foreign IDs are not acceptable under the Colorado Liquor Board regulations.
  • Outside food and drinks are not permitted into the venue – please plan accordingly if dining out in town before attending a performance.
  • For live events, artist designated policies may change from time to time. Upon arrival, please check with an usher regarding our photography and recording allowances for the event.
  • For film, photography or recording is not permitted.
  • Patrons are also asked to turn off or silence all cell phones, alarms, pagers, and other audible electronic devices for all Wheeler events.
  • The Wheeler attempts to begin all events at their scheduled time as a courtesy to performers and fellow audience members.
  • If you arrive late, our ushers and House Management team will do their best to get you into your seat in a timely manner. Depending on the performance, late seating may not be allowed.
  • State law prohibits smoking (or vaping) of any kind inside public buildings as well as within 15ft of public buildings.
  • The Box Office will hold any personal items left in the facilities. Inquire with an usher, at the Box Office, or call (970) 920-5770. Please note that lost and found services cannot always be performed during or directly after performances or during peak Box Office hours. The Wheeler is not responsible for personal property.
  • The safety of our patrons, performers and staff are of utmost importance to the Wheeler and the City of Aspen. Working together with Aspen Police Department and local security professionals, we’ve put in place a handful of procedures to ensure we continue to provide a safe environment for our valued patrons and employees. Please do not bring bags, parcels or luggage to the Wheeler.
  • For medical emergencies, please notify an usher or staff member immediately. Our House Management team is trained to assist in these instances.
  • If an evacuation is necessary, please walk to the nearest illuminated Exit sign; ushers will help direct you out of the building.